Residential Carpet & Stair Cleaning
The Problem:
Your living room carpets and stairs (high-traffic areas) act as giant filters. They trap dust, sand, allergens, and body oils (from bare feet) that crush the fibers.
Protect your flooring investment. Our steam cleaning by injection-extraction eliminates contaminants, revives colors, and lifts the fibers of your wall-to-wall carpets and stair treads.
Our Expert Process (5 Steps)
Unlike rental machines that leave your carpets soaked and stiff, we use a professional 5-step method to guarantee an exceptional and lasting result:
- 1. Targeted Pre-treatment: Application of an enzymatic solution on high-traffic areas (hallways, landings) to break down oils.
- 2. Agitation and Brushing: Gentle mechanical action to lift crushed fibers and detach abrasive sand embedded at the base.
- 3. Steam Cleaning (Extraction): Our high-pressure equipment injects very hot water (steam) and vacuums it instantly with the dirt, killing 99% of dust mites and bacteria.
- 4. Neutralizing Rinse: Crucial step to balance the pH. Your carpets will NEVER remain sticky or stiff (which attracts dirt).
- 5. Fast Drying: Thanks to our industrial suction (truck-mount or professional portable), your carpets are damp, not soaked, and generally dry in 3 to 6 hours.
Specialty: Stair Carpet Cleaning
Stairs endure the most friction in a home. The nose of the step quickly becomes stained with body oils (from walking barefoot or in socks), and the riser accumulates black scuff marks from shoes.
Cleaning a staircase requires specific equipment. Our technicians use specialized manual extraction tools designed to perfectly fit the angle of each step (nose and riser) and clean right into the corners of the landings. We eliminate dark wear lines and restore volume to flattened steps.
Why trust your carpet cleaning to professionals?
Your wall-to-wall carpets act as the largest filter in your home in Montreal, Laval, Longueuil or elsewhere on the South Shore. This natural filter traps dust, pollen, allergens, and pollution that enter through your windows. However, like any filter, once full, it begins to release these contaminants into the air you breathe with every step.
At Empire Cleaning Group, we work in all types of housing. Whether you are in a bungalow requiring the suction power of our truck-mount, or in a condo on the 15th floor requiring our professional portable units, we have the perfect equipment to deep extract the abrasive sand that cuts your carpet fibers at the base.
Our process adapts to all fibers (nylon, polyester, olefin, Berber, wool). Regular professional cleaning doesn't just improve the look of your living room or basement; it extends the life of your investment and truly cleanses indoor air quality for your entire family.
Stain Protection (Carpet Protector)
Particularly recommended for stairs and hallways, we offer the application of professional post-cleaning fabric protector. It creates an invisible barrier that prevents liquids from immediately penetrating the fiber, making it easier to clean up small daily spills and slowing the wear of your high-traffic areas for 1 to 10 years depending on the chosen product.
Why choose us?
Service Areas — Carpet Cleaning
We serve the entire Greater Montreal Area with our high-performance mobile units.
Montreal (East and West)
Laval
Montreal South Shore
Frequently Asked Questions — Carpet Cleaning
How much does stair carpet cleaning cost?
Stair cleaning is billed differently than a standard room, usually per step or per flight of stairs. The rate includes full cleaning of the nose, riser, and small landings if any. Contact us for a precise free estimate based on the number of steps in your home.
How do you clean stair carpets specifically?
We use a specialized manual hot water tool (stair tool). This equipment allows us to apply the solution under high pressure and extract dirt exactly at the angle of the step and on the nose (the dirtiest area). This manual precision restores volume to crushed fibers, which a standard machine cannot do.
Do you clean carpets in high-rise condos (apartments) without exterior access?
Yes, absolutely. If you live in a condo tower in Montreal, Laval, or the South Shore where our truck-mount hoses cannot reach (from the 3rd floor up), we use our high-performance professional portable extraction units. These machines connect to your water supply and offer comparable results without requiring long exterior hoses.
How often should residential wall-to-wall carpets be professionally cleaned?
It is recommended to have your residential carpets professionally cleaned every 12 to 18 months to prevent abrasive wear from hidden sand. In homes with young children, pets, or for high-traffic areas like hallways and stairs, cleaning every 6 to 9 months will considerably extend the life of your carpet.
Does carpet cleaning really remove pet stains and odors?
Yes. While each stain is unique, our professional process includes specific enzymatic treatments for pet accidents (urine, vomit). Enzymes destroy the bacteria responsible for foul odors embedded in the fibers and padding, offering a much deeper result than a simple surface shampoo.
How long does it take for a living room or stair carpet to dry after cleaning?
Drying time is generally between 3 and 6 hours thanks to our industrial equipment that extracts up to 95% of moisture. Factors influencing drying: carpet thickness (dense Shag or plush carpets take longer), house temperature, ambient humidity, and air circulation. You can walk on it in clean socks almost immediately.
Do I need to empty the room of all my furniture before you arrive?
No, it's not necessary to empty everything. We simply ask you to remove small objects, toys, floor lamps, and small light tables or chairs. Our technicians will carefully clean around large heavy furniture (sectional sofas, king beds, large dressers). If a medium-sized piece of furniture needs to be moved slightly to clean underneath, we place plastic protectors under the legs to avoid staining the damp carpet.
Is steam cleaning safe for children (babies) and pets?
Totally. We use eco-friendly, non-toxic, and biodegradable cleaning solutions. Most importantly, our neutralizing rinse step ensures that no chemical residue (soap) remains on your carpet fibers. It is the safest method for toddlers crawling on the floor and for your pets.
Maintenance products: for stubborn odors or light spot care between visits, see our professional products (odor neutralizer, enzymatic spot cleaner) — the same types of solutions we use with our clients.